Frequently Asked Questions
How can we help you?
Account & Billing
Please use this link
to reset your password. If you are still unable to access your account, please reach
us using the contact
form
If your payment failed for any reason, please rest assured that any money deducted
will be refunded to the source within 7-10 business days. If it has been longer,
please share your transaction details using the contact
form
Website Issues
We're always improving our systems and trying to make sure that accurate data
reaches our users.
However, sometimes
our source of data (FMP) can
also feed us bad data.
If this is the case, we'll make sure to reach out to them to get a resolution.
Please send us screenshots showing incorrect data which will eventually help us
resolve the issues faster.
Yes, the data we get from FMP
is adjusted for
dividends and splits.
We allow upto 3 concurrent logins per user. Exceeding which your oldest logins will
expire.
Please share with us the details of the issue you faced using the contact form.
We are grateful for members of the community like yourself that help us improve our
systems
and serve the users better.